You can return or exchange an item within 7 calendar days after receiving it by writing to us in the "Contacts" menu item with the subject "Exchange" or "Return".
The product must be in the same form in which it was at the time of purchase. A soiled, washed or damaged product cannot be returned.
For refunds, your card will be refunded within 10 days of receipt of the returned item by MONEY MAKER, excluding shipping charges.
The online store has the right to refuse to exchange or return goods if it considers that the discovered defect is the result of improper operation of the goods.
In the event of a disagreement over the quality or reasons for the occurrence of deficiencies, the online store has the right to conduct an independent examination at its own expense. The buyer can participate in the examination and challenge its decision in court.
If, as a result of the examination, it is established that the defects of the goods have arisen through the fault of the buyer, then the buyer is obliged to reimburse the online store for the cost of the examination, as well as the costs of transportation and storage of the goods associated with it.